Just A Heads-Up

Uncle AndrewUncle Andrew
Filed under: @ 10:00 am

For those of you on T-Mobile cell service, this may be the time to reconsider your carrier. According to this Seattle Times article, T-Mobile is increasing the cost of text messages to ten cents per message, while simultaneously refusing to disable text-messaging on their phones or to credit subscribers for erroneous or spam messages. How’s that for customer service?

If you’re looking for a recommendation, I’m quite happy with our Verizon service. They do allow me to disable text-messaging on our phones. Also, they have flatly refused to join the industry-wide push to release a wireless 411 directory, making your cell phone number available to anyone who wants to try to sell you aluminum siding while you’re trying to have dinner in a nice restaurant.

Whether you choose to change providers or not, you might want to let T-Mobile know how you feel about this.

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